Service

Ukraine

Warranty and after-sale service of PATON welding equipment

The E.O.Paton Plant of Welding Equipment warrants to its customers successful operation of welding equipment according to requirements particularized in the Operating Manual for each welding machine.

Duration of the warranty for classical welding equipment is 12 months, for inverters – 5 years.

Service Center "PATON":
Kiev, Novopirogovskaya St., 66,
tel.: +38 (044) 259 4000,
e-mail: service@paton.ua

The repair term is form 1 to 14 days depending on complication.

In case if the equipment failure was caused by the customer the repair status will changed to non-warranty. The cost of non-warranty repair is fixed according to a spare parts and service price list.

Service Center "Paton" reserves the right to refuse warranty repair if the Warranty Certificate is empty or filled with illegible hand, or device production number is deleted, removed, defaced.

The mentioned above warranty terms are valid in the territory of Ukraine. Terms and conditions of warranty for other countries are determined by the appropriate contracts.

 

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